The importance of being nimble

In this world of global behemoth project management firms, why would you work with a firm like Spitfire Control? It is often difficult to explain in general terms so let me share with you a recent example that, for me, captures the essence of personal service you can expect from Spitfire.

Statutory approvals are notoriously difficult, and my client was due to start construction on the following day. However, we couldn’t without paying the Council S61 contribution. At 11.05am the Council finally advised the amount payable and requested payment by Bank Cheque. The client had no facility to raise a bank cheque in the time. I rang my bank and jumped in my car. By 12 noon the cheque for nearly $50,000 had been collected, paid to Council, and the receipt dropped off to the certifier by hand.

Try getting that done by an international company.

There is a time and a place for all firms, but in the end, it boils down to the individuals. Who do you want to work with, and who will go beyond to deliver an outcome.